Everything you need to know about how we process and ship your JavaTide order.
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipment notification email with a tracking number once your order has shipped.
During high-demand periods, processing may take up to 3 business days. We appreciate your patience.
Estimated delivery: 5–7 business days from shipment date. Standard shipping rates apply at checkout unless a free shipping promotion is active.
Estimated delivery: 2–3 business days from shipment date. Expedited shipping fees are calculated at checkout based on your location and order weight.
Free standard shipping is available on the 3-Bottle and 6-Bottle packages. Free shipping eligibility is shown at checkout.
We currently ship to addresses within the United States. International shipping may be available on select orders — please contact our support team at support@java-tide.org for international inquiries.
Once your order ships, you will receive an email with a tracking number. You can use this tracking number on the carrier’s website to monitor your shipment’s progress in real time.
Please allow up to 24 hours after receiving your tracking email for the tracking information to appear on the carrier’s website.
If your package has not arrived within the estimated delivery window, please:
If your package is confirmed lost by the carrier, please contact us at support@java-tide.org and we will work to resolve the issue as quickly as possible.
Please ensure your shipping address is accurate at the time of checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping address, contact us immediately at support@java-tide.org and we will do our best to make corrections before your order ships.
For shipping-related questions, please contact our support team: